NovaDesk

Product
NovaDesk
A multi-user platform with roles, permissions, an audit log and a public API — with a white-label edition planned.
Discover NovaDeskService
A SaaS is a product and a business at the same time. Tenant separation, billing, quotas and the account lifecycle are treated as first-class features from the start.

SaaS
Multi-tenant products billed by subscription, built to be operated for years.
Each customer’s data separated by design, from the database schema to the permissions.
Plans, trials, renewals and cancellation, connected to your payment provider.
Invitations, roles and permissions that match how your customers organise themselves.
Plans that mean something: limits enforced by the system, visible to the customer.
The internal side of the product: customer support, account management and audit trail.
An authenticated, documented API so customers can connect your product to theirs.
Approach
The decisions we make early, so they do not have to be fixed late.
How customers are separated shapes everything else, so it is the first architecture decision.
The same rule applies to your product as to ours: no buried cancellation path.
Customers can take their data with them. No lock-in whose only purpose is to make leaving expensive.
Monitoring, patches and backups continue once the first customers arrive.
Deliverables
Chosen for the job they do in the system. See the full stack.
Related
Tell us what you’re building. We reply within two working days with an honest first view on feasibility, scope and order of magnitude.